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Legal

Legal Information regarding SuperSpeed Golf, LLC products:

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Within 30 days of the purchase date of your product, you will be eligible for a full refund of the purchase price. The customer assumes the cost of shipping to return the item to SuperSpeed Golf LLC, located at 440 S LaSalle St. Ste. 300 Chicago, IL 60605. A refund will be issued upon receipt of returned merchandise.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. In order to return the merchandise, you must have directly purchased the merchandise from SuperSpeed Golf, LLC, or online atwww.superspeedgolf.com. Merchandise purchased from another person, entity, or distributer must be returned to that person, entity, or distributer for all return and warranty claims.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@superspeedgolf.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email atinfo@superspeedgolf.com and send your item to: 1315 W Concord Place Chicago Chicago USA 60642.

SuperSpeed Golf ORDER POLICY

To place an order for any of our products; for questions on existing orders; and for any other inquiries please email info@superspeedgolf.com or call in the USA: (309) 472-7474

Shipping Timeframe and Methods

For orders placed through our US Store:

  • SuperSpeed ships packages using the following methods: UPS Ground, UPS 3 Day, UPS 2nd Day, UPS Next Day.
  • Orders are typically shipped within 1-2 business days from when the order is placed. Orders are not shipped on Saturday’s, Sunday’s or Bank Holiday’s, except by prior arrangement. Please allow 3-7 business days for delivery within the US. For UPS 2nd Day, orders received by 9am (Central) will be shipped same day, orders received after 9 am will be shipped the following working day. UPS 2nd Day Mail guarantees that the product will be delivered within two business days anywhere within the domestic US after it has left our facility.
  • We cannot make rush deliveries to PO Boxes.
  • You can check the status of your order online 24 hours a day by going to UPS.com and entering the tracking number provided via e-mail at the time your purchased is shipped.
  • If you do not receive your order within this time frame please email us at info@superspeedgolf.com
  • Orders to Canada are shipped via UPS or USPS. Canadian customers are responsible for all import duties and taxes imposed by their country. Canadian customers should check with their local government concerning such charges

International orders are shipped via USPS and UPS. International customers are responsible for all import duties and taxes imposed by their country. International customers should check with their local government concerning such charges.

USPS International Orders take 6-10 business days to arrive and do not allow tracking.

-If your ship to country is not shown during checkout please email info@superspeedgolf for a custom shipping quote.

Release of Liability for Sporting Activities

The use of the SuperSpeed Golf Training system and the SuperSpeed Pro Golf Training system are both considered sporting activities. The user assumes all risk of injury to themselves and others during the use of the SuperSpeed Golf Training system. SuperSpeed Golf, LLC does not assume any risk or liability for injuries occurring during the use of our training products whether individually, in a group, and with or without the supervision of a golf or fitness professional.

We recommend that all customers seek the advice of a golf, fitness, or medical professional before beginning a training regimen of any type including the use of the SuperSpeed Golf Training system or any of the recommended training protocols listed on the website www.superspeedgolf.com.